The Easy, Affordable System for IT Support & Managed
Service Providers
GFI
MAX RemoteManagement delivers an easy, affordable solution
for IT support providers, Value Added Resellers (VARs)
and Managed Service Providers (MSPs) who wish to take
better care of their clients at less cost.
Rather than just monitor their server, GFI MAX RemoteManagement
takes a more rounded approach to IT support. With our
system, you’ll be able to monitor your clients’ Raid
arrays, remote offices, ISP connection, bandwidth usage,
their website - and their server. In short, we help
you monitor the key parts of their ‘whole system’ that
cause the most grief – and alert you proactively so
you can take better care of clients at less cost.
The
technology is currently being used by MSPs to help over
28,000 customers in nine countries. It was recently
selected as Best MSP solution at Gartner Group’s IT
Channel Vision Awards, received five-out-of-five Tech
Stars from CRN Reviews, and has been shortlisted for
CRN’s Software Vendor of the Year along with Microsoft,
IBM, Oracle and Citrix.
In summary, what’s in
it for you?
- Best monitoring solution in the market
- Best reporting solution in the market
- An easy to sell solution with no upfront cost
or commitment contracts
- A recurring revenue stream with excellent profit
margins
- You can set it up in just 10 minutes
- The ability to monitor clients’ systems 24/7
and provide proactive, best-of-breed service
- You can deliver daily health checks, spot emerging
problems, be proactive to provide better service
and boost recurring revenues
- You can track hardware and software assets,
generate inventory reports, track software licenses
and bill with accuracy
- You can deliver confidence-inspiring own-brand
reports automatically: Show clients how well you
are supporting them, and sell more.
All this and more – performance and bandwidth monitoring,
own-brand client portal, mobile phone access – can be
implemented in just 10 minutes! No extra hardware or
software is needed.
What do your customers
gain?
- 24/7 monitoring of their network
- Problems are spotted and fixed before they experience
any downtime
- No need to invest in any new hardware
- Dozens of checks carried out every 5 or 15 minutes
- Regular reports to keep track of their network’s
status and health
- A remote monitoring and management solution
at a cost-effective price.
Features:
Server Monitoring
Easily and effectively monitor and manage the health
of one of the most critical business systems – the Server.
GFI MAX RemoteManagement Server Monitoring helps you
avoid the risks of expensive remedial action and reputational
damage through proactive monitoring of server security,
hardware and disk, performance, applications and bespoke
software.
Learn more
Network Monitoring
GFI MAX RemoteManagement provides a comprehensive range
of Network Monitoring and Performance Management Solutions
to help you manage network performance more effectively
with SNMP monitoring, network device connectivity checks,
TCP service monitoring and network security.
Learn more
Website Monitoring
GFI MAX RemoteManagement Website Monitoring tools provide
an easy-to-use and effective way of delivering maximum
uptime, an invaluable low-cost solution for any business.
Learn more
Workstation Monitoring
With GFI MAX RemoteManagement’s Workstation Monitoring
you can spot periodic workstation problems and fix them
fast, ensuring optimum availability for all users and
keeping business ticking along smoothly.
Learn more
Patch Management
GFI MAX RemoteManagement’s Patch Management tools streamline
automation and management of Microsoft software updates/patches
- it's easy to set-up and very affordable!
Learn more
Reporting
GFI MAX RemoteManagement Reporting Tools produce professional,
graphical reports that you can use to spot trends in
system performance and demonstrate the need for upgrades
or replacements.
Learn more
Total Systems Branding
The entire GFI MAX RemoteManagement system can be branded
with your own logo and straplines, so you can impress
users with ‘your’ advanced system and win more business.
Learn more
Remote Access
GFI MAX RemoteManagement offers easy Remote Support
Solutions for servers and workstations. Easily accessed
through your online Dashboard, you can start solving
issues on servers and workstations as soon as they arise
without having to leave your desk.
Learn more
Alerting and Viewing
GFI MAX RemoteManagement Alerting and Viewing options
help you stay on top of the networks you manage round
the clock, in a way that suits you best. Get alerted
to issues with Instant Email and SMS Alerts the moment
GFI MAX RemoteManagement detects a problem, and view
the status of all your clients on the online Dashboard
on your PC, a cell phone with the MiniDashTM
view or on a large screen in your office with the WallChart.
Learn more
Asset Tracking
With GFI MAX RemoteManagement’s IT Asset Tracking you
can perform automatic scans of your customers’ networks.
Fully integrated with your GFI MAX RemoteManagement
Dashboard, you’ll be able to view detailed information
about your client’s software and hardware assets from
one single interface – wherever you are.
Learn more
Benefits:
Big Benefits for IT Support Companies & MSPs
GFI MAX RemoteManagement delivers key benefits
to your business. We help all kinds of IT support companies
deliver managed services and revenue-generating IT support
services for break-fix and support bank clients.
“GFI MAX RemoteManagement is the best bang for
your buck in the RMM space. There’s no steep learning
curve unlike other tools. You can be up and running
in 10 minutes - no joke!" Jim Magee, Authorinet
Consulting, USA.
Easy, Affordable & Risk-free:
How GFI MAX RemoteManagement Benefits Your Business
Managed Services
We make it easy with our evolutionary (not revolutionary)
approach to delivering fixed contract IT support.
Learn more
Built for all Business Models
GFI MAX RemoteManagement is designed for all IT support
models: Break-fix, support bank and managed services.
Learn more
Cut Costs
Boost efficiencies with automation and address issues
proactively with instant alerts and Daily Health Checks.
Learn more
Build Recurring Revenues
Sell new services using GFI MAX RemoteManagement and
build a recurring revenue stream.
Learn more
Sell More Upgrades
Use GFI MAX RemoteManagement’s reporting tools to spot
and illustrate the need for system upgrades. Use the
Client Weekly Report to maintain working relationships
with clients.
Learn more
Win More Contracts
With GFI MAX RemoteManagement’s innovative tools such
as its Own-Brand System, Client Portal and Reporting,
you can set yourself apart from the competition and
win more business.
Learn more
Boost Service Levels
Receive proactive alerts and deliver an exceptional
service that keeps clients loyal.
Learn more
Stay Focused on Clients
Implement GFI MAX RemoteManagement in just 10 minutes
and stay focused on your clients, not your internal
systems.
Learn more
Today, over 1,700 IT support companies
and Managed Service Providers are building
recurring revenues and delivering exceptional
IT support with GFI MAX RemoteManagement.
How it Works:
“The time between first trialling the software,
adding it to our product portfolio and earning revenues
from our clients has never been so short!” Edmund
Johanns, Johanns Datentechnik GbR, GERMANY
Get GFI MAX RemoteManagement Working
for You in Three Easy Steps:
1. Drop an Agent on Your Client's Server
Download a GFI MAX RemoteManagement Agent from
your online Dashboard and simply drop it on your client’s
server, remotely if you wish.
The Agent is a very small piece of code that:
- Runs as a Windows Service
- Barely registers on the Task Manager in terms
of memory usage and processor load
- Doesn’t require .Net or other pre-requisites
- Never interferes with any other program or makes
changes to the registry
- Won't degrade your systems performance
- Only uses small amounts of bandwidth - its upload
is just 2k in size (encrypted https)
- And never interferes with network performance,
using outbound-only https, so no firewall changes
are necessary
Agent settings can be copied between servers, to
deploy agents to multiple servers easily
Agent data passes through most firewall configurations
and contains no user-identifiable information
2. Configure the Step-by-Step Wizard in Just
10 Minutes
Run through the Configuration Wizard, and set your own
thresholds. Monitoring begins immediately. You can adjust
the settings from either the Agent or the Dashboard.
At the completion of each monitoring cycle, the Agent
uploads a small packet of information (typically less
than 1k in size) via outbound https to GFI MAX RemoteManagement’s
central servers. No in-bound communication occurs so
there’s no need to open up your firewall.
3. Login to Your Dashboard and View Your
Clients' Systems
As a GFI MAX RemoteManagement customer you can set up
your dashboard so that http://dashboard.your-name.com
takes you straight to your login. Customised, it gives
you a professional look and builds confidence with clients
and end users.
Frequently Asked Questions
For more information on the GFI MAX RemoteManagement
system, Agent and Dashboard
check out the Frequently Asked Questions here
Awards and Reviews:
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Best Channel
Product 2009 Award, 2009
Five Best Channel Products Awards organized
by Business Solutions Magazine have been given
to GFI's products. GFI rated exceptionally well
in the Network Security category and very high
in terms of ease of upgrade and VARs’ ability
to service the product. The winning products
are: GFI MailArchiver, GFI MailEssentials, GFI
EndPointSecurity, GFI WebMonitor and GFI MAX
RemoteManagement, the latest offering from GFI
specifically for VARs, MSPs and IT support companies. |
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Shortlisted,
Software Vendor of the Year, Microscope Awards
for Channel Excellence, 2009 The 2009
MicroScope Awards for Channel Excellence (ACEs)
reflect the strength and depth of the channel.
GFI MAX RemoteManagement was shortlisted for
having a proven track record in not only delivering
what customers demand but doing so through a
network of supported channel partners.
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Shortlisted,
Software Vendor of the Year, CRN, 2008
GFI MAX RemoteManagement was shortlisted for
the third year running for CRN’s Software Vendor
of the Year 2008. GFI MAX RemoteManagement was
against some very tough competition including
Microsoft and Oracle. |
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Five Stars,
CRN Test Centre, 2007
In September 2007 GFI MAX RemoteManagement
received five-out-of-five Tech Stars from CRN
Reviews. |
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Winner, Best
MSP Product, Gartner Group's IT ChannelVision,
2007 At the only awards in the European
channel voted for solely by resellers and solution
providers, GFI MAX RemoteManagement was awarded
the title of Best MSP Product/Solution in 2007.
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GFI
MAX RemoteManagement
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