GFI MAX MailArchive

Hosted Mail Archive Services for IT Support Companies & MSPs

GFI MAX MailArchive™ is the easy and affordable hosted email archive solution developed specifically for IT support companies and MSPs. Easy to get going and simple to administer, it helps you build recurring revenue and offer affordable high value services to your customers. In just 10 minutes, customers' inbound, outbound and internal messages are securely archived in geographically distributed datacenters. They remain within easy reach through powerful but simple search, reference and retrieval features. GFI MAX MailArchive can be used stand alone, or as a fully integrated service with GFI MAX MailProtection™, so you have archiving, antivirus, anti-spam and always-on email continuity, administered from one easy-to-use dashboard.

MailArchive Benefits

• Simplified email management - When bundled with GFI MAX MailProtection, GFI MAX MailArchive provides an integrated solution and a single console for email security, email continuity, and email archive.
• Offloading email infrastructure - Relieve the burden on growing email infrastructures, removing or delaying costly investments in hardware upgrades and saving the maintenance headaches of reliably maintaining important email.
• Preserving intellectual property - GFI MAX MailArchive's advanced easy-to-use search mechanisms, along with manual or automatic tagging of messages, makes it simple for customers to find the information they are looking for.
• Meeting regulatory requirements - Meet government or industry regulation requirements with message retention for up to 10 years, customizable retention policies, tamperproof storage and full audit logs.

Just like other products in the GFI MAX™ Family, our Email Archive Service makess it easy for service providers to:

• Grow monthly recurring revenues from existing customers
• Attract new customers with high value, easy to use services
• Provide one integrated solution, that's easy to administer with low labor overhead, yet flexible to offer a custom solution for each customer
• Fully rebrand the service, OEM style, as your own service, for a small one-time fee
• Maximize profits while minimizing risks, with very low service costs, no quotas, pay-as-you-go monthly pricing, and no infrastructure to buy or maintain.

Features:

Hosted Mail Archive Services - One Solution for all Your Customers' Needs

GFI MAX MailArchive offers the busy IT Service Company a comprehensive range of features to help you manage off-premise, geographically distributed storage of your customers' emails.

Flexible

• Choice of basic archive service with message retention of up to one year, or premium archive with message retention of up to 10 years
• Fully customizable email retention and deletion policies
• Delegated access controls allow for message access by auditors or other authorized personnel

Secure

• 256-bit encryption of all archived messages
• All messages are stored on redundant systems at no less than two geographically distributed data centers
• Checksum verification ensures that all messages are successfully archived
• Messages are stored as read-only, with their original contents and metadata fully protected
• Legal Hold allows retention of messages past their normal retention date

Easy to Use

• Search mechanism allows administrators and customers to quickly find relevant messages, based on date, sender, recipient, subject, body text, attachment contents and other criteria
• Message tagging allows messages to be categorized for export or for subsequent reference
• Simple and clean user interface - no training required

One Solution for all Your Customers

• Fully re-brandable at all customer touch points
• Compatible with virtually any email infrastructure
• Integrated management of anti-spam/antivirus protection, always-on email continuity, and message archiving

Affordable

• Pay monthly with no upfront costs
• Costs from just a few pennies per day
• Enable archive for a full domain, or selected users only
• Choose basic archive with rolling one-year storage, or premium archive with up to 10 years storage
• Cancel anytime contract.

Benefits:

Hosted Mail Archive Services for IT Support Companies & MSPs

More and more organizations are realizing the benefits of off-site, geographically distributed email archiving.  In the past, cost and complexity have been a barrier, particularly for smaller organizations. Today, with GFI MAX MailArchive service, enterprise email archive is easily implemented, highly cost-effective and nearly or completely maintenance-free.

Offloading Email Infrastructure
The ever-growing volume of email puts more and more strain on an organization’s email infrastructure. GFI MAX MailArchive relieves the burden on groaning email infrastructures, removing or delaying costly investments in hardware upgrades and saving the maintenance headaches of reliably maintaining important email.

Preserving Intellectual Property
Email contains some of the most valuable information within an organization, providing a record of internal and external communications across the company over a period of years. GFI MAX MailArchive’s advanced easy to use search mechanisms, along with manual or automatic tagging of messages, makes it simple for customers to find the information they are looking for.

Meeting Regulatory Requirements
For many organizations, government or industry regulations require the retention of email communications for years. GFI MAX MailArchive helps meet these requirements with message retention for up to 10 years, customizable retention policies, tamperproof storage and full audit logs.

Built-in Availability
The cloud-based, geographically distributed infrastructure of GFI MAX MailArchive means that if disaster strikes, your valuable email history isn’t threatened. Messages can be exported from the archive service in EML, MBOX, or PST formats.

Preparing for Disputes
When disputes or litigation occur, having a verifiable archive of email communications is often critical in proving who said what and when. The GFI MAX MailArchive Legal Hold feature allows selected messages to be retained past their normal retention period in order to meet legal preservation needs.

Simplified Email Management
When bundled with GFI MAX MailProtection, GFI MAX MailArchive provides an integrated solution and a single console for email security, email continuity, and email archive. End users can access quarantined messages, queued messages when their own email infrastructure is offline, and their archived messages, all in one place – while administrators similarly save time and money with one easily managed and comprehensive solution for email security.

Why GFI MAX MailArchive?:

Hosted Mail Archive Services for IT Support Companies & MSPs

With GFI MAX MailArchive, customers benefit from an easy-to-use and affordable email archive service, while IT Support Companies and Managed Service Providers can grow their business through a maintenance-free ongoing service offering.

Affordable for Your Customer and for You

• Pay only for what you need - archive the whole domain, a single mailbox, or anywhere in between
• Costs just a few pennies per day
• Pay as you go, with value-oriented pricing and no upfront costs

Easy to Use

• Fully hosted service, with no hardware or software to purchase or maintain
• Control panel web interface is easy to use and requires no user training
• Simple to implement - just a few clicks to set up for existing GFI MAX MailProtection customers, and just a few minutes for customers new to GFI MAX Mail
• Maintenance-free, automatic archiving of internal, inbound and outbound mail

Full-Featured

• Customizable duration of message storage, via one or multiple rule-based retention policies
• Unlimited cloud-based storage scales to meet customer needs
• Manual or automated message tagging
• Delegated access controls
• Simple and advanced search capabilities locate messages quickly and easily
• Full auditing and reporting
• Export to EML, MBOX, or PST formats
• Legal Hold to extend retention of selected messages
• Encrypted storage of all messages in multiple geographically distributed datacenters

Designed Specifically for IT Support Companies

• Hierarchical management capabilities to easily manage multiple customers
• Self-service activation of new customers
• Service management can be handled by partner or delegated to customers, as desired
• Integrated GFI MAX Mail control panel for email security, email continuity and email archive - saves time for IT support personnel and for end customers
• Fully brandable, OEM-style solution, at all customer touch points, for a small one-time cost
• Backed by competent, responsive 24x7 support by email or phone.

How It Works:

Hosted Mail Archive Services for IT Support Companies & MSPs

Setting up GFI MAX MailArchive takes from just a few clicks to no more than 10 minutes, if you are new to GFI MAX Mail.

A fully hosted service, GFI MAX MailArchive, requires no hardware, software, or other infrastructure to maintain, and works seamlessly with virtually any existing email infrastructure.

Get Going in Minutes
Setting up GFI MAX MailArchive is as simple as identifying the accounts to archive, specifying  how long to archive messages and configuring  secure email communications between the service and the organization. 

Accounts can be established manually, or automatically synchronized with a customer’s Active Directory, LDAP server, or other identity management system. Unlike most other archive solutions, GFI MAX MailArchive can be enabled either for a full domain or for a subset of mailboxes within a given domain.

You Choose Archive Duration
Messages can be archived for as little as three months or for as long as 10 years.  Organizations can apply multiple retention policies, such that certain types of messages (for example, service contracts) may be archived for a shorter or longer time than other messages.  Users can also set a "never delete" option against one or more messages with our Legal Hold feature.

Archives All Internal, Outbound and Inbound Mail
GFI MAX MailArchive typically “pulls” messages via a journaling feature.  On the mail server, a journaling mailbox records a copy of all messages sent to or from a domain. The GFI MAX MailArchive service connects to the server every few minutes and downloads messages from the journaling mailbox via a secure protocol. The service supports IMAP and IMAPS as well as SSL and TLS communications.

For customers using GFI MAX MailProtection, the process is even simpler, since the accounts already exist and the archive service already has access to inbound and outbound messages being sent through GFI MAX MailProtection.

Security and Reliability Are Built-in
GFI MAX MailArchive securely stores messages using 256-bit AES encryption, in multiple geographically distributed datacenters so that messages are protected even in the event of an outage at a given datacenter. The service also uses checksums and other measures to ensure that all messages are reliably archived.

Easy to Use
Archived messages are accessible via the GFI MAX Mail control panel, which features simple and advanced search functionality, along with message tagging, delegated access control, export capabilities, and customizable retention policies for different types of email messages.

The GFI MAX Mail control panel, along with all other end-user touch points, can be fully re-branded for an organization or its service provider. The GFI MAX Mail service also features hierarchical management capabilities to facilitate use by IT support companies and managed service providers.

Customers using GFI MAX MailProtection along with GFI MAX MailArchive benefit from a single integrated control panel for robust anti-spam/antivirus protection, always-on email continuity, and email archive. The enabling of the archive service for GFI MAX MailProtection customers is as simple as a few clicks.

Screenshots:

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Add a new Retention Policy	Configuring a new Retention Policy	Searching the message archive
Manually tagging a message	Configuring a tag (manual & automatic)	Exporting (Importing) messages from GFI MAX MailArchive