GFI FAXmaker Software

GFI FAXmaker - Reduce costs with the #1 fax server

GFI FAXmaker is the leading fax server that makes sending and receiving faxes an efficient, simple and cheaper process. The problems with manual faxing – waiting for the fax to go through, the need for printouts, physically walking to the fax machine – are solved because GFI FAXmaker allows users to receive and send faxes directly from their email client.

With 30,000 customers and numerous awards, GFI FAXmaker is the #1 fax server. We give you reliability and enterprise functionality at the best price on the market. You'll spend less time sending, collecting and distributing faxes, and you'll notice significant savings too. Why waste paper? Use GFI FAXmaker and each fax is saved digitally for easier filing and finding!

No burden on the administrator
GFI FAXmaker is easy to install, requires little maintenance and integrates with existing messaging clients and customized solutions.

Seamless integration with existing business processes
GFI FAXmaker integrates with your mail server, allowing users to send and receive faxes and SMS/text messages using their email client. The company can also search for and backup all faxes in the same way that emails are stored and retrieved on the network.

Fax over IP (FOIP) support
GFI FAXmaker supports Fax over IP (FOIP) and integrates with IP-enabled PABXs, and Brooktrout’s SR 140 technology to send faxes over the Internet.

Why use GFI FAXmaker?

• More than 10 years as the leading fax server on the market
• Award-winning solution; voted #1 by Windows IT Pro readers 3 years running
• Excellent price-performance ratio and immediate return on investment (ROI)
• Support Microsoft Exchange 2000, 2003, 2007, Lotus Domino and MDaemon
• Easy-to-use and learn
• Install and forget: No burden on administrators

What's new in GFI FAXmaker 14 for Exchange/SMTP?

GFI FAXmaker 14 has now been released and offers the following new features:

• NEW: Support for Microsoft Exchange 2007. Please note that only the 64-bit production version of Exchange 2007 is supported, the 32-bit test version is not supported.
• NEW: Support for Microsoft Windows Vista in the GFI FAXmaker Client.
• NEW: The GFI FAXmaker ReportPack is now included with the product at no additional cost.
• NEW: XMLAPI - a new API for system integrators to provide solutions built on top of GFI FAXmaker.
• NEW: Support for total pages merge field in coverpages.
• NEW: Significant improvements in document conversion stability.
• NEW: Revamped NetPrintQueue2Fax to improve performance and stability.
• NEW: Support for Microsoft Office 2007 out-of-the-box.
• NEW: Support for Brooktrout SR140 from Cantata

Installation Requirements for GFI FAXmaker 14:

1. If installing on Microsoft IIS SMTP (x86), Microsoft Exchange Server 2000, or Microsoft Exchange Server 2003, then Microsoft IIS with SMTP Service installed is required.
2. If installing on Microsoft Exchange Server 2007, Exchange 2007 Hub Transport Server Role must be present.

What's new in GFI FAXmaker 14.1 for Exchange/SMTP?

GFI FAXmaker 14.1 has been released and offers the following new features and fixes:

• NEW: Support for Microsoft Windows Server 2008.
• NEW: Installing on IIS 64-bit is now supported.
• NEW: Retrieval of Calling Party Number ( CLIP ) for incoming faxes in digital environments.
• NEW: Ability to use sender's Active Directory fax number as the Calling Party Number ( CLIP ) for outgoing faxes in digital environments.
• NEW: Ability to disable coverpages completely. Please note that disabling coverpages also disables front covernotes.
• NEW: Billing code is now alphanumeric.
• NEW: Ability to demand billing code for outgoing faxes.
• NEW: Improved integration with SAP.
• NEW: Support for S/MIME clear text signed emails. Please note, that opaque signed emails are currently not supported.
• NEW: The installation automatically detects and, if necessary, upgrades the Brooktrout Driver package to eliminate reboots and make installation experience smoother.
• FIXED: User counting/retrieval significantly improved in the "Licensed Users" and "Licensing" nodes.
• FIXED: When using analog modems or Microsoft Fax service incoming faxes can appear garbled.
• FIXED: When ill-formatted XML is used with XMLAPI, the error returned is misleading.
• FIXED: In certain cases, when configuring lines, the list of hardware only shows "Generic" entries.
• FIXED: When using GFI FAXmaker Client, Eraser tool (whiteout) removes more pixels than originally selected when burning annotations into a fax.

What's new in GFI FAXmaker 14.2 for Exchange/SMTP?

A new build of GFI FAXmaker 14.2 (build 20080609) has been uploaded. Changes in this build include:

• NEW: Support for Unicode in the coverpages.
• NEW: Support for Unicode in GFI FAXmaker Client.
• NEW: Brooktrout TR114 driver package is now included in the installation and does not need to be downloaded separately.
• NEW: Quick Start Guide is included in the product.
• FIX: When using a Terminal Services connection to install GFI FAXmaker on Microsoft Exchange 2007, the installation may fail.
• FIX: When using the "To" field in NetPrintQueue2Fax and the name contains a space or comma, the resulting name is truncated.
• FIX: When using XMLAPI to submit files in bulk, some faxes may not be sent.
• FIX: When using certain applications  to print on NetPrintQueue2Fax, the resulting faxes contain negative copies of the first page.

Installation Requirements for GFI FAXmaker 14.2

1. If installing on Microsoft IIS SMTP (x86), Microsoft Exchange Server 2000, or Microsoft Exchange Server 2003, then Microsoft IIS with SMTP Service installed is required.
2. If installing on Microsoft Exchange Server 2007, Exchange 2007 Hub Transport Server Role must be present.

Known issues

1. When installing on Windows Server 2008 together with Microsoft Exchange 2007 SP1, it is recommended to install Microsoft Outlook instead of Microsoft Exchange Server MAPI Client and Collaboration Data Objects as outlined in GFI KBID003138 as the latter is not yet supported by Microsoft when installing on Windows Server 2008.
2. Due to certain changes, the SFM ( Server Fax Message ) files produced by this version of GFI FAXmaker are not compatible with the ones of the previous versions. Therefore, when upgrading existing installations of GFI FAXmaker versions 12 and 14.X ensure that there are no outstanding fax jobs.
3. NetPrintQueue2Fax on Windows 2000 does not support Unicode.

What's new in GFI FAXmaker 14.3 for Exchange/SMTP?

New Features in GFI FAXmaker 14.3:

• Ability to configure sending lines for users and groups.
• Consistent filenames for faxes across all archiving locations.
• Improved fax quality especially when sending scanned images.
• Support for new fax modems (Multitech 9xxx series, Comtrol Rocketmodem IV)
• Support for new GSM modems (Multitech MTCBA-G-F4, Westermo GDW-11)
• Support for Unicode SMS.

Fixes in GFI FAXmaker 14.3:

• Coverpage may be populated incorrectly when sending to a public contact whose name or company contain dots.
• Coverpage configured in GFI FAXmaker Client is ignored and the default is used instead.
• Faxes may not be processed in the same order as they are submitted.
• Faxes submitted via NetPrintQueue2Fax are sent with normal resolution, not fine.
• GFI FAXmaker Monitor may crash if a large number of faxes are currently being processed in the queue (over 1000).
• Service restart is no longer required when adding a licensed user or a routing rule.
• Troubleshooter in GFI FAXmaker Client does not run.
• Using Microsoft Fax Service on Microsoft Windows 2008 with GFI FAXmaker may not work.
• When using Class 1 modems, sent faxes may be truncated.

Installation Requirements:

1. If installing on Microsoft IIS SMTP (x86), Microsoft Exchange Server 2000, or Microsoft Exchange Server 2003, then Microsoft IIS with SMTP Service installed is required.
2. If installing on Microsoft Exchange Server 2007, Exchange 2007 Hub Transport Server Role must be present.

Known Issues:

1. Due to certain changes, the SFM (Server Fax Message) files produced by this version of GFI FAXmaker are not compatible with the ones of the previous versions. Therefore, when upgrading existing installations of GFI FAXmaker versions 12 and 14.X ensure that there are no outstanding fax jobs.
2. NetPrintQueue2Fax on Windows 2000 does not support Unicode.

Features:

Active Directory integration reduces administration GFI FAXmaker for Exchange/SMTP/Lotus was designed from the ground up to minimize its administration. It integrates with Active Directory and therefore does not require the administration of a separate fax user database. User-related settings can be applied to Windows users or groups directly. View screenshot. Supports Microsoft Exchange, Lotus Domino and other SMTP servers GFI FAXmaker integrates with Exchange Server 2000/2003/2007 via a standard Exchange SMTP connector. There are no schema updates to Active Directory. This makes GFI FAXmaker scalable and indifferent to new Exchange service packs and versions. Microsoft Exchange 5.5 is supported by creating a routing rule on the Exchange 5.5 SMTP connector. GFI FAXmaker can be installed on the Exchange server or on a separate machine, in which case no software has to be installed on the Exchange server itself! GFI FAXmaker also integrates with Lotus Domino and other popular SMTP servers. Fax over IP (FOIP) support GFI FAXmaker offers Fax over IP (FOIP) functionality enabling you to send faxes over the Internet whilst easily integrating with the existing IP infrastructure, such as IP-enabled PABXs. GFI FAXmaker's FOIP may also be used to implement Least Cost Routing (LCR); this results in cost-effectiveness that is achieved through a reduction in international calls dialed since calls are translated into a local call at the recipient’s country. FOIP may only be employed if the appropriate FOIP-enabled software or devices are installed. Supports Lotus Notes & SMTP/POP3 servers GFI FAXmaker integrates via the SMTP/POP3 protocol with Lotus Notes and any SMTP/POP3 server. It can be installed on the mail server itself or on a separate machine. In the case of Lotus Notes, @FAX addressing is supported. Automated fax delivery/inbound fax routing GFI FAXmaker can automatically route incoming faxes to the user's mailbox or to a particular printer based on a DID/DDI/DTMF number or the line on which the fax was received. Faxes can also be forwarded to a public folder or assigned to a network printer per installed fax port. More information about inbound fax routing. SMS/texting gateway allows users to send SMS/text messages from their desktop GFI FAXmaker's SMS gateway enables network users to send SMS messages from their desktop; this allows them to easily contact business colleagues and associates who are on the road or away from their desk. Using the SMS gateway rather than a mobile phone is faster (no need to use the phone pad) and saves users the cost of the SMS message. View screenshot. SMS messages can either be sent via an Internet-based SMS service or through a mobile phone or PCMCIA mobile card. The SMS gateway can also be used for administrative alerts, for example, to notify an administrator of critical system outages or application problems. Any email-enabled application can send SMS messages via the GFI FAXmaker SMS gateway. A central log of SMS messages permits the control of SMS use. Business uses and advantages of an Exchange SMS gateway. Multiply the value of GFI FAXmaker with powerful reporting The GFI FAXmaker ReportPack offers several default and customizable fax and SMS reports including: Fax usage per user or over a period of time Fax line usage SMS usage per user or over a period of time Estimated cost savings. Supports multiple mail servers & clustering Because of its flexible infrastructure, GFI FAXmaker can send and receive faxes for users on different mail servers. It can also support a mix of Exchange 5.5, Exchange 2000/2003 servers or even SMTP/POP3 servers. Active and passive clustering is fully supported because GFI FAXmaker does not require any software to be installed on the mail server itself; simply configure both mail servers in the cluster to be able to send and receive faxes via GFI FAXmaker. Robust & scalable multi-line fax server GFI FAXmaker includes a robust fax server, which can scale up to 32 lines per fax server using fax boards or active ISDN cards. For smaller installations, Fax modems can be used as well. GFI FAXmaker also supports the use of the Windows 2000/XP/2003 fax drivers for wider hardware support. Native ISDN support GFI FAXmaker natively supports ISDN, allowing you to use inexpensive active ISDN cards and get multi-line faxing and inbound routing at a fraction of the price of using multi-line fax boards. Archive faxes to GFI MailArchiver, to SQL, or other archiving solution GFI FAXmaker allows you to archive all faxes to GFI MailArchiver, a SQL database or to an email address. GFI MailArchiver is an email archiving solution that stores all mails in a SQL database and allows users to easily search for past emails and faxes. GFI FAXmaker can be configured to forward all faxes to GFI MailArchiver, allowing users to search for past faxes in the same way as emails. With the OCR module, faxes can also be searched based on what text they contained. Optional OCR reading & routing module The optional OCR module can be used to convert all incoming faxes to a readable text format using Optical Character Recognition (OCR) technology and then route the fax to the correct user by finding keywords related to a recipient, for example his first name, last name or job function. If GFI FAXmaker cannot match a recipient, it will route the fax to the default recipient/router. This feature is also especially handy if you plan to archive all faxes, since it makes searching for a particular fax much easier. Junk fax filter GFI FAXmaker includes a ‘junk fax filter’ that can auto-delete spam faxes on the basis of sender number. View screenshot. Send faxes from any application To send a fax, users print from their word processor to the GFI FAXmaker printer, or create a new message in their email client (e.g., Outlook or Outlook Web Access). The user then selects the recipient(s) of the fax from the Outlook Contacts list (address book) or enters the fax number directly. After clicking on the "Send" button, the fax is sent and the user receives a transmission report in his/her inbox. View screenshot. Receive faxes in your email client – in fax or PDF format GFI FAXmaker delivers faxes to the user’s inbox in TIF – fax – format or Adobe PDF format. This enables users to check faxes from anywhere in the world, using either a normal desktop email client (for example, Outlook) or a web-based email client (for example, Outlook Web Access). Receiving faxes in PDF format means the fax can be forwarded to anybody, and it also allows for easy integration with document archiving systems or workflow software/procedures. View screenshot. Allows you to send/receive faxes via your handheld or mobile Via GFI FAXmaker's Email2Fax Gateway, the email clients of handhelds like the Blackberry and Pocket PC (2003 upwards) can be used to send faxes. The Blackberry and Pocket PC email clients can also receive faxes and fax reports as emails. The Blackberry devices have built-in PDF viewer that seamlessly integrate with GFI FAXmaker's PDF capabilities; most Pocket PC 2003 also ship with built-in PDF viewers. As long as they have image-viewing capabilities to view received faxes, GPRS mobile (cell) phones that are email-compliant can use GFI FAXmaker in the same way as handhelds. Supports Outlook Contacts There is no need to keep a separate fax address book - just select the recipient's "Business Fax" entry from the Outlook Contacts list or the Global Address Book: No need to duplicate address entries. Attach Office documents, PDF, HTML and other files Users can attach Microsoft Office, PDF, HTML and other files to their fax. These are rendered to fax format on the fax server. The ‘Send to Mail Recipient’ command, available in Microsoft Office and other applications, can therefore also be used to quickly send a document as a fax. Automatic application integration & mail merges with NetPrintQueue2FAX GFI FAXmaker's NetPrintQueue2FAX feature allows you to embed a fax number in a document and 'print to fax' from almost any application, from anywhere in the network - without having to enter the fax number separately. This feature is especially handy for accounting applications; an invoice can be faxed simply by embedding the fax number in the document. No application integration or development is required. View screenshot. Fax broadcasting using Microsoft Office mail merge Using the mail merge facility of Microsoft Word/Office, you can send personalized fax broadcasts. Because Microsoft Office supports ODBC, the recipient list can be retrieved from any data source, including Microsoft SQL Server, Microsoft Access and many more. Support for Citrix The GFI FAXmaker client can run on a Citrix terminal server. That way Citrix users can send faxes when logged on Citrix. Other features: Runs on Citrix terminal server HP Digital Sender support to easily fax paper documents Fax annotation Automatically print transmission reports including miniatures of the fax Preview a fax Text/XML API allows for easy application integration Supports rendering of HTML format messages Auto-print faxes on different network printers based on routing rules Call accounting: Analyze fax costs using Microsoft Excel Routing of faxes to other FAXmaker server for least cost routing (LCR) by means of SMTP Design coversheets in HTML or in RTF (Microsoft Word) format Remote fax server monitoring.

Screenshots: (click to enlarge) GFI FAXmaker configuration Monitor fax queue Easy application integration using NetPrintQueue2FAX Supports rout and ISDN fax cards and modems Junkfax filter: Block unwanted faxes Configure which users can send and receive Create cover pages for groups of users Send a fax by printing from any application Use your Outlook contacts list for fax recipients Receive faxes directly in Microsoft Outlook View faxes in the PDF viewerr GFI FAXmaker ReportPack: Custom reports Favorite reports Estimated saved costs report

You're in good company...
Many leading companies have chosen GFI FAXmaker. Here are just a few: Microsoft, Telstra, Mercedes-Benz, Vodafone, NASA Goddard Space Flight Center - The Hubble Space Telescope Project, Volkswagen, Compaq, and many more.

Specifications:

System requirements:

The following are the system requriements for GFI FAXmaker:

• Windows 2000/2003/XP/2008 server machine with at least 256 MB of RAM and an 800 MHz processor
• A professional fax device: For a complete list go to http://kbase.gfi.com/showarticle.asp?id=KBID001220
• If you are installing GFI FAXmaker on a separate machine, the IIS SMTP service will need to be installed
• If using Windows 2000, ensure you have Service Pack 3 or later installed
• For more detailed system requirements please see the manual.

GFI FAXmaker FAX Server:

• A Windows 2000, 2003, 2008 server machine with at least 256 Mbytes of RAM and an 1Ghz processor.

Note: For the Brooktrout SR140 FOIP solution the minimum specifications are 512 Mbytes of RAM and a 2.6Ghz processor.

• A professional fax device: A Brooktrout TR 114, TR 1034 or Trufax fax board, an EICON DIVA PRO/SERVER fax card or an AVM active fax card. You can use class 2 or 2.0 fax modems using either the Microsoft or the GFI fax modem drivers, although we strongly recommend using one of the fax devices listed above. For a complete list of supported devices go to http://kbase.gfi.com/showarticle.asp?id=KBID001220.

Note: For more information related to the installation of fax devices refer to the Fax Device installation manual available from the GFI website.

• If you are installing GFI FAXmaker on a separate machine other than the mail server, the IIS SMTP service is required. The IIS SMTP service is included in every Windows distribution. To verify the Installation of the SMTP Service: From: Control Panel ►Add/Remove Programs ► Add/Remove Windows Components ► Internet Information Services (IIS) component ► Details. Verify that the SMTP Service check box is selected. If not selected, click to select it, click OK, and follow the installation directions that are displayed.
  
• If you are using Microsoft Exchange Server, and are not installing the fax server on the Exchange server machine, you must install Microsoft Outlook on the GFI FAXmaker machine and configure it to connect to a mailbox (via MAPI) on the Microsoft Exchange server machine. This is needed for conversion of TNEF to MIME.
  
• If you are using Microsoft Exchange Server 2007, ensure that Hub Transport role and Microsoft Messaging API and Collaboration Data Objects version 1.2.1 are installed.
  
• If using Windows 2000, ensure you have Service Pack 3 or later installed.
  
• Disable Anti Virus software from scanning the GFI FAXmaker & other relevant directories both during installation and GFI FAXmaker operation. AV products are known to both interfere with normal operation as well as slow down any software which requires file access. In fact Microsoft does not recommend running file based anti virus software on the Exchange Server. For more information: http://kbase.gfi.com/showarticle.asp?id=KBID001523.
  
•  Make sure that backup software is not backing up any of the GFI FAXmaker directories at any point.

GFI FAXmaker client:

• Windows Vista/XP/2000/2003
• If using Windows 2000, ensure you have Service Pack 3 or later installed.

Screenshots:

Click on a thumbnail to see that picture in full size!

GFI FAXmaker
GFI FAXmaker configuration	The GFI FAXmaker server monitor	Monitor fax queue
Easy application integration using NetPrintQueue2FAX	Supports rout and ISDN fax cards and modems	Junkfax filter: Block unwanted faxes
Configure which users can send and receive	Create cover pages for groups of users	Send a fax by printing from any application
Use your Outlook contacts list for fax recipients	Receive faxes directly in Microsoft Outlook	View faxes in the PDF viewer
GFI FAXmaker ReportPack
Custom reports	Favorite reports	List of fax reports
Daily fax usage	Weekly fax usage report	User fax usage report
List of SMS reports	Daily SMS usage	Weekly SMS usage report
User SMS usage report	Fax line usage report	Estimated saved costs report
Scheduled reports activity	Identifying a database source

 

Awards and Reviews:

 

	GFI FAXmaker: an easy recommendation In a review on Exchange.com, Joe Stidley says “GFI FAXmaker™ should definitely be considered if your company is looking to use an Exchange-based FAX server. The ease of configuration, excellent documentation and mature product, all make it an easy recommendation”. - Exchange exchange, January 2008
	GFI FAXmaker wins Readers Choice Award GFI FAXmaker™, the leading fax server solution, has placed first runner-up in the MSExchange.org Readers’ Choice Award in the Exchange Fax Connector category. The Reader's Choice Awards give visitors to the MSExchange.org site the opportunity to vote for the products they view as the very best in their respective category. - MSExchange.org, October 2007
	4 stars out of 5 for GFI FAXmaker In a review on Messagingtalk.org, Shaji Firoz highly recommends GFI FAXmaker™ for its easy-of-use, configuration and administration, great user support and price. He says that businesses making considerable use of faxes will see substantial money savings when GFI FAXmaker for Exchange is installed. He rates the product 4 out of 5 stars. - messagingtalk.org, May 2007
	GFI FAXmaker again voted top of Fax Connectors category MSExchange.org readers vote GFI FAXmaker as the winner in the in the ‘Fax Connectors’ category of the Readers’ Choice Awards for the third year running. - MSExchange.org, October 2006
	GFI FAXmaker wins Fax Connectors Readers' Choice Award MSExchange.org readers voted GFI FAXmaker™ for Exchange/SMTP as the winner in the Fax Connectors category of the MSExchange.org Readers’ Choice Awards for the second year running. - MSExchange.org, October 2005

 

Documentation:

Download the GFI FAXmaker Software Data Sheet (PDF).